Privacy Policy

At Aviva Natural Health Solutions we are committed to providing our visitors with a website that respects their privacy. We pride ourselves on our commitment to our customers and we feel it is important that we publicize our privacy policy. This page summarizes our privacy policy/practices for AvivaHealth.com and all related domains. Personal information is only collected, used and disclosed in accordance with this policy.

No automatic gathering of personal information is done on this site, including visitors' names, phone numbers, emails or addresses. This type of information is only obtained if supplied voluntarily, usually through contacting us via email, purchasing of products or registering a user account with us. As we are a Canadian-based company, any personal information you do provide is protected under the federal Privacy Act. This means that at any specific point of collection you will be aware that your personal information is being collected, the purpose for which it is being collected, and that you have a right of access to the information. Aviva is the sole owner of any information collected from this site. We will never willingly expose information to a third party and will not sell, share, or rent any information to other parties. However, we may release personal information when we believe such release is appropriate in order to comply with the law; for example, in the unlikely event of receiving a subpoena or court order.

You can visit Aviva on the internet without revealing any information about yourself. We only collect your personal information when you knowingly provide it on our site.

Secure

As demonstrated by the small lock visible in most web browsers, all pages on www.avivahealth.com are served securely (https://) to ensure security during transfer. SSL certification (sha256) is provided by CloudFlare/Shopify.

Visitor information is not disclosed to anyone except Aviva employees who require the information for a specific action, including responding to requests or filling orders. Orders are sent securely to Aviva staff through our website service provider Shopify. They provide a trusted, secure service. For more information on their services, please consult their privacy policy.

When purchasing products from Aviva, information may be used in commercial transactions with companies involved in these transactions to verify and process transactions, and to ship products. Examples of such companies include shippers/couriers, credit card companies, banks, and distributors. While no one can claim 100% security, Aviva strives to protect visitor information and with our partners, measures are employed to protect information collected from all potential security challenges.

Currency

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Logs

We collect technical information from your computer's web browser or internet device when you visit www.avivahealth.com on the internet. This information includes the amount of time spent on the site by a visitor with a unique internet identifier, the pages visited, the operating system, choice of web browser, referring website and any keywords used to find our site on a search engine web site. These server logs contain no personal information and can only be accessed by Aviva. Server log files are used solely to track visits to our website and improve the experience, content and layout of our website. Aviva makes no attempt to link this site traffic information with the identity of individuals visiting our website.

External Links

This website contains links to external sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage visitors to be aware when they leave our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected by Aviva on this website.

Mailing List

If a user wishes to opt-in to our mailing list, we ask for contact information such as name and email address. Our mailing list will periodically provide users with health news, site developments, information on the availability of new products and more. All information provided by the user for this list is optional. You may choose to opt-in or out of the mailing list at any time.

Periodically we may request information from users via surveys or contests. Participation in surveys or contests is completely voluntary and users exercise a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address, contact information), and demographic information (such as postal code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving Aviva's services and the use and satisfaction of this website.

Updates

Aviva relies on the information provided by its website users. Thus, a product purchaser, newsletter subscriber, or someone awaiting a response to a request for information is responsible for letting Aviva know if their contact information has changed. Personal information can be viewed and corrected directly by Aviva users once logged into your account.

Aviva reserves the right to amend this policy at any time and for any reason. An up-to-date policy will always appear on this web site for our visitors. This ensures that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If you feel that we are not abiding by this posted privacy policy or have any additional questions, you should contact us. By posting this privacy policy, Aviva is pledging its continued commitment to protecting our customers and the information we collect.